Communication is important in any business that aspires to make headway at the market place. Thus, the choice of the business phone to use must be considered carefully with the full knowledge of the benefits as well as the downside. Here are common choices that are available for business phone systems Chicago companies should consider.

You may consider having landlines with a PABX that is installed into the office. The PABX is a small-scale telephone exchange system that enables each person in the office to have his or her line. The PABX is then connected to more lines to the outside.

You require a special code that enables you to call other cellular networks as well as landlines. Each extension has its unique number that you dial when communicating with other staff members. However, a qualified technician is needed to diagnose and maintain the PABX. The equipment allows additional headsets to be connected up to a given maximum depending on the size of the PBX. Ask the dealer on the number of additional units that the equipment can support. Big corporation may opt for modular systems. The main unit of such systems has dimes that allow added extension cards into the unit as the need arises.

On the other hand, you may consider having a virtual PBX to run the telephone system. The virtual system is a software based system to which the staff connects from their computers. Some virtual PBX systems are cloud based and accessible through internet connection. This arrangement eliminates the need for installing equipment in the office as well as hiring personnel to run the equipment. It is ideal for small businesses on tight budgets.

If your office is very small or you work from home, affixed line telephony would work well. With the equipment, you are able to connect with two or three others. In the same lines, you may subscribe to internet connectivity as many service providers also offer the service.

VoIP is also a leading technology when it comes to telephony. Callers in the network make use of the internet protocol to reach other users. The equipment needed for VoIP are an internet enabled PC and a pair of headsets. On the other hand, smartphone owners can connect to the VoIP service via a SIP app in their phones. VoIP units communicate to traditional analog phones as well as digital handsets without need for extra equipment.

When settling for a particular technology, consider the cost of the technology, the expertise needed to run the telephony system and the ability to scale the system up in future should the firm expand. Most service providers and equipment dealers train their staff and are available for a 24-hour customer support whenever needed.

Seek expert advice when settling on a particular system. Look for reviews on particular equipment as well as the service providers. Since installing a telephony system in the business can be expensive, it is important to choose wisely and install a clear, easy to use and durable system. This way, you will get value for your money. Through the right channels, the search will be successful.