There are several VoIP service providers and equipment sellers in Boston. While, this is good, it makes it a hard task for small businesses that are looking for quality business phone systems. Some businesses still go for landline or PST systems instead of VOIP, oblivious of the advantages that come with the latter. It is more flexible, calls get cheaper and the solution is versatile. Here are some considerations that are worthwhile when choosing VoIP business phone system Boston.

Start by looking at the infrastructure present at the business. If you have internet connectivity and legacy equipment, you may find it cheaper switching. Most legacy PABXs are hybrid. This means that they support internet telephony and traditional systems. You may contact the seller for a survey on the systems in place and assistance on what can be added to make the VoIP ready.

If you do not have any system in place, you would need to ascertain the size of the initial system. If you choose to have the equipment in the premises, you would need the hardware phones, switches and the software. Select a system that matches your office requirements.

Scalability is an important consideration when buying hardware. Your business is bound to expand with time. Scalable equipment can be expanded to enable expanded access to telephony services without having to buy the core equipment. This means that you will only be required to add peripheral units to the system when adding new users, which is a major cost cutting idea.

Alternatively, you can pick a cloud based provider. You do not need to purchase any equipment for you to access the cloud service as the provider delivers all to your end via internet. A monthly fee is charged for the services depending on the number of users that you have at the workplace.

There are several models of business phones in the market. Each comes with different functionality and services. The functions that you would like to accomplish are the leading factors when choosing the phone to use. The high-end business desk phones support premium services such as video calling and video teleconferencing. The low-end models do not have many functions except for the basic ones. Smartphones are also capable of supporting the service but require one to download a sip client for which to connect to the telephony system as extensions.

If you have a team that spends most of their time in the field, consider buying a virtual phone system. This system connects the business phone to the home phones and the cellphones. However, if they are working in areas with good internet connectivity, you may consider buying smartphones and allowing them to access the service from a downloaded client. Alternatively, you may purchase a PABX and NAT equipment. The NAT equipment makes it possible for the phones to connect with the business system over firewall.

Lastly, you need a good ISP or VoIP service provider to enjoy the services. As a rule of the thumb, the service provider should have good customers service, highly available network resources and provide services at good prices. Check the internet for reputation in sites like Better Business Bureau.