Many businesses are switching from the legacy telephone into VoIP phone systems. The new system comes with several benefits over the other telephony system. For an entity that is keen on reducing the cost of calling but without sacrificing clarity and availability, this is the choice technology to use. Here a few advantages of small business VoIP phone systems over other legacy ones for your Vancouver, BC business.

The VoIP platform offers flexibility in that it ensures that the employees can be reached at any location that has Internet connectivity. They can also reach the office from any point around the world that is connected to the Internet. The technology appeals to field teams that spend most of their time out there and talk to clients while in the field. It is also good technology in investing into telecommuting opportunities.

The technology also offers a wider range of options for the users that the traditional telephone. First, it can be integrated into the smart-phones and offer with the same functionality as a desktop phone. It has interfaces that help the employees handle their calls without the need for a front office receptionist or an operator to forward or direct the call calls to the recipients.

The switchboards are also not needed. It also eliminates the need for cabling and need to have someone to operate the switchboard. The system can even work from a standard computer system saving on cost and space. It requires no expensive service-level maintenance contracts for optimum functionality. It is a simple, fast, and easy way to communicate.

VoIP offers better services to the business in terms of support and remote servicing. Due to the fact that all functions are web-based makes it easier for assistance to be offered remotely and fast. It reduces the downtime and makes it easier for your organization to be reached by your clients. This also improves your services.

Companies receive lots of unsolicited calls that are energy draining and a nuisance. With the technology, you can screen the calls that come to your line and decide how to treat them. The service allows you to save callers and view their ID before taking their calls. For example, if you get a call from family members, you can direct them to your cell phone. You can also disconnect a caller who keeps on calling you to sell some energy boosters.

There are times that employees get inquiries that require them to consult before giving answers to clients. They are forced to call back after getting the answer. With VoIP, they can seek more information or advice on the particular area that the client requires assistance without hanging u or making the client aware of this. This helps convert many prospects to customers.

VoIP has very may features that make it easy to manage your entity telephone including setting quotas, conferencing, auto attendant, Do Not Disturb, Music On Hold, Door phone entry buzzer, call routing, email integration, and many more features. The new system lowers your costs offers scalability. Take advantage of the new system and get better services for you and your customers.