Communication is basically the key to success to any organization or profit making organization since its the only way to keep into close contact with your external and internal environment. Irrespective of organization scope of work or nature, voice communication still remains critical element of that firm success. Those with business phone systems Austin can attest to that.

The organization employee and staff need secure means of communicating with their clients, customers and to also conduct business. Acquiring a dedicated phone system in your organization can prove to be beneficial in a number of ways. The first thing a company benefits from as a result of acquiring PBX is shared resources. Offices in Austin TX have largely embraced the technology.

Recently many telephones have been introduced in the market and now small firms and companies can have a variety of systems to pick from. These new telecom solutions have potential to allow operations on large and only at an affordable cost. Small firms can choose a system with a lot of good features to assist them enhance their productivity.

Employees are able to work from home or any other place they feel like and still be in touch with what is happening in the company. The fact that transfer of calls has been made possible it is benefit enough to give a company competitive advantage. Transfer of calls from one work station to another saves the employee time they would have used to move from their work station to another work station to answer just a simple telephone call.

The other feature is find me which enable the user to create list of logs where a caller will be identified before their call is directed to voicemail. There is voicemail feature which is equally important and transcribes or converts all information sent over the voicemail to text and consequently transfer them to selected email. The stress of looking for voicemail addresses, number and name is eliminated with this VoIP feature.

The voicemail to your email feature helps a person organize their files, delete and arrange them properly. The next feature is on hold ringtones. This is a background music that callers get to listen to while their call is being directed to the right extension. They entertain the callers. The music can be about the company products and services and use it as a way of advertising. Call screen is another vital feature that basically allow user to identify caller ID and then select how to deal with it.

When deliberating on whether to acquire a telephone system for your organization, it is advisable that you consider following tips. The first thing is company current needs, this is simply done by pointing out the company pressing issues and also challenges facing them as a result of not having reliable communication channel.

Most of the additional features found in modern telephones include caller ID, automatic forwarding, display of caller ID, voice mail and storage of call logs. Some technology have the ability to record messages and play them later when the user requests.